“My first experience with Mark Lockwood was when Steensen Varming chose TRS to represent them for its property searches for its Sydney and Canberra studios. We interviewed and sought proposals from several providers of tenant services, from global real estate advisors to smaller national tenant representatives. At this stage, TRS stood out from the rest for their market knowledge, independence, transparency in relation to costs, and the services they would provide. They were able to provide multiple personal references from credible tenants large and small. We were not disappointed with the service and their performance in every aspect exceeded expectations.
Since then, I have engaged TRS on multiple occasions and very recently for TTW’s new offices in Sydney, Canberra and Melbourne. In each case, due to Mark’s outstanding market knowledge, experience and skills, our searches resulted in positive outcomes for our business. TTW moved to a new office at 73 Miller Street, North Sydney after 62 years in St. Leonards and we are delighted with the result. I would personally recommend Mark and the team at TRS and would not consider another move without their advice.”
Grainne McCormackChief Operating Officer, TTW - Taylor Thomson Whitting
“We have engaged TRS numerous times to support us through our lease negotiations. In every instance we have found them to be responsive, transparent and professional. Their extensive market knowledge and tenacity enabled us to get the best outcome for our business. We would have no hesitation recommending TRS for commercial leasing matters”
Catherine KennedyDirector, people2people
“During the challenging Covid-19 period we choose TRS to support us through our lease negotiations . They understood the market and provided us options and advice on the best lease options for our business.”
Michael HughesDirector, Prosperity Advisers
“TRS supported us through our recent lease negotiation for our new offices. Kelly and the team from TRS partnered with us to identify suitable sites, then stayed with us all the way through to lease negotiation. We valued their advice, their focus on our needs and support and I would not hesitate in using TRS again.”
Graham WardChief Operating Officer, BCA Logic
“PIMCO engaged TRS to help us navigate the complex process of locating and building our firm’s new home. The end result was terrific with TRS being with us through the entire process looking out for our best interests. They know what they are doing and this delivered exceptional results for us.”
Adrian StewartHead of APAC ex-Japan, PIMCO
“TRS has been thorough in analysing the options on the market in the ‘Stay vs Go’ exercise for our NSW office. With a negotiation strategy aiming for the best interest of their client, TRS has secured the most favourable outcome for Freyssinet Australia.”
Jessica LiChief Financial Officer, Freyssinet Australia
“TRS supported us throughout our lease negotiations. The team was highly knowledgeable, efficient and professional. Their effective negotiation has provided a large cost saving for our business. We would not hesitate in recommending TRS for commercial leasing matters.”
Maki NamekawaFinance Manager, Kanematsu
“After originally using TRS to find our current space in 2016, we recently partnered with them again to help us understand our options in the current market and then to support us with our lease renegotiations. I find TRS knowledgeable, professional and very easy to work with. We’re really happy with the renewal outcome that they helped us achieve and I’d happily recommend TRS for commercial leasing matters.”
Andrew HairChief Executive Officer, Acadian Asset Management
“I cannot speak highly enough about the service we received from Mark Lockwood at TRS when looking for new office premises last year.
His market knowledge, expertise and advice were invaluable and he single-handedly secured us our dream workspace well within our initial budget and expected timeframe. Had we tried to do this without Mark it would have undoubtedly been a disaster and we wouldn’t have ended up with anything close to the outcome we have!
The whole experience was worth every penny and minute of our time (of which there weren’t many as Mark basically took care of everything for us) and we only wish we’d engaged his services sooner.”
Liam McDaidManaging Director, Evolution Recruitment Solutions
“When we decided to search for new premises, TRS took over the whole process in a highly professional, objective, and client-centered manner. All the stress was removed! The lease negotiation was painless and we were better off financially than where we were and with better premises. I would strongly recommend TRS and would not hesitate using them again.”
Peter JonesChief Executive Officer, The Institute of Internal Auditors Australia
“TRS helped us with our lease negotiations. Kelly provided clear, expert advice. Her professional and approachable manner made the process very simple, achieving the best outcome for us.
We would not hesitate to recommend TRS.”
Lorraine JonesPractice Manager, Murchisons
“TRS worked with Incitec Pivot Limited (IPL) on our Melbourne headquarter office lease negotiation, which provided savings on current costs over a five year term. The deal was the result of great collaboration across both our teams. I would like to particularly thank the TRS team for their efforts, guidance and commercial negotiations. It has been a pleasure working with such a professional and experienced team at TRS.”
Darren TaylorGroup Property Portfolio Manager, Incitec Pivot Limited
“Once again, we are very pleased with the professional level of service that Kelly and TRS in general has provided to Sherpa Consulting from the tender award, lease reviews and final negotiation. We were impressed with the care in your project management and attention to our needs during the tenancy identification and searches: identifying locations suited to our needs, coordinating inspections, shortlisting, explaining the financial assessments and finally the negotiations. During these challenging times, Kelly ensured that critical decision points were achieved as per the agreed timeline. We have no hesitation in recommending your company. Thank you again for your assistance and invaluable experience that allowed Sherpa to achieve a successful outcome.”
Stuart ChiaDirector, Sherpa Consulting
“ TRS supported us on our lease negotiations and were a great help. Mark Lockwood’s support and expertise made the process clear and we would be happy to recommend TRS.”
David BarlowHead of Wealth, Canaccord Genuity Australia
“We have used TRS on several occasions over the years and more recently in 2019 to assist with relocating our Sydney CBD based office.
We have always found TRS (in particular, Mark and Conor) to be a valuable asset during an office relocation project. We found them to be professional and ethical at all times and very responsive to our leasing needs. Having this personalised approach made the relocation exercise much easier for us and the regular meetings that we had to discuss our requirements and options made the process seamless and efficient.
TRS were also able to provide valuable support and direction with our fitout requirements for our new office and even went above and beyond to assist us with negotiations relating to our make-good obligations for our old office which resulted in substantial savings for our business.
I would not hesitate in recommending TRS to assist with commercial leasing property needs and can comfortably say from personal experience that they will go above and beyond for their clients.”
John HallalGeneral Manager, AEGON Insights
“TRS successfully assisted with our lease negotiations in Sydney. The process was straightforward, saving us time and money. They used their independence and expertise to negotiate our lease renewal. We are happy with the outcome and would recommend TRS.”
John StevensonFinancial Controller, Mortgage Choice
“Mark Lockwood and the TRS team provided us with expert advice, support and direction on our lease negotiations for our Adelaide and Melbourne offices. We would not hesitate in recommending TRS to assist with commercial lease projects.”
Jon LangChief Executive Officer, DDLS
“TRS has collaborated with Chandler Macleod over many years providing highly professional advice and outcomes for our property portfolio nationally. Their independent knowledge of the property market has been critical to the successful results achieved for our business and we looking forward to our ongoing partnership with TRS for the future.”
Julie KaleelGroup Property Services Manager, Chandler Macleod
“The TRS team supported us with our lease negotiations. They provided expert advice and guidance and made the process clear and simple which allowed us to make an informed decision. We would be more than happy to recommend TRS for commercial lease negotiations.”
Robert KellawayPrincipal, Kellaway Cridland
“TRS were a great help with our lease negotiations. Their expert advice and guidance were invaluable. A big thank you to them for their support on this project.”
Tim SleepManaging Director, Odgers Berndtson
“TRS used their extensive market knowledge to make the negotiation of our new lease as straightforward as possible in challenging circumstances. We are happy with the project and would recommend TRS”
Tony WightmanFormally Operations Manager, Wrays (currently with Clarence Professional Offices)
“Qudos Bank engaged TRS to help navigate the complex process of finding suitable premises for our Sydney operations. TRS guided us through the entire process, ensuring our business needs were met both now and for the future. Their skillful negotiations delivered great terms and conditions for our business and provided us with a brand new HQ we’re very proud of.”
Luke TsafisFormally Manager Wealth Management & Superannuation, Qudos Bank
“Having never had to deal with an office relocation before I was daunted by the prospect. I needn’t have worried. TRS, took all the hassle out of what is a stressful process. All our dealings with TRS were conducted in a consummately professional manner which managed to be informal and friendly at the same time. I would have no hesitation in recommending the services of TRS to anyone looking at an office move.”
Arthur BurtGroup Executive Member Growth, Institute of Public Accountants
“…We found TRS to be extremely cost-effective and we benefited from their great deal of experience, strong knowledge of the Sydney market and overall professionalism. The 12 month combined exercise resulted in a beautiful new office for us that all of the staff enjoy. I would recommend TRS to any tenants.”
Peter LynnHead of Global Promotions, Nikko Asset Management
“We selected TRS because of their independence. That was the major element for us, we wanted someone representing us who didn’t represent landlords. We needed some advice on our Melbourne office and the renegotiation of our terms in Victoria. I had heard of TRS through a contact, and for me a critical issue was their independence. This meant they were able to represent us and not be troubled by their relationship with landlords. They found us a great building, and deal in terms of incentive; they negotiated everything for us. I have been impressed with every aspect of their operation and their dealings with me, and I cannot speak highly enough of them. I believe it is important to give some independent advice which is what TRS offers; they are not being bullied around by Landlords or Property Companies.”
Peter TurkFormer Managing Partner, Turks Legal
“We selected TRS because they would provide [ACCO] with an independent appraisal of suitable greenfield sites. In doing so they worked hard for [ACCO] and successfully negotiated great terms and conditions for our business to receive a brand new purpose built facility.”
Steve ColemanFormer Chief Financial Officer, ACCO Brands
“TRS assisted AusPayNet in its search for new offices, enabling us to secure fantastic new premises at a market competitive rate. They also provided us with fit-out advisory services, arranging a beauty parade of potential partners, and managing the design and construct phase through to a really successful outcome, while saving us time and money.”
Andy WhiteChief Executive Officer, Australian Payments Network
“We engaged TRS after spending some time looking at the property market ourselves. We were immediately struck by the knowledge and professionalism of TRS. TRS identified properties that met our requirements and then shepherded us through the complex task of securing the premises on the best commercial deal.”
Jim ArmstrongOwner, BA Insurance Systems
“TRS has negotiated our new offices in Brisbane, Sydney, Melbourne, Canberra and Adelaide. To date we have been more than satisfied with TRS – their market knowledge, ability to negotiate in different states and general overall generated savings.”
Mark NielsenChief Executive Officer of Asia Pacific, Talent International
“We used the services of TRS for our move to new office space this year. We worked primarily with Mark Lockwood who was very knowledgeable about the Sydney market and spent many hours walking around the streets of Sydney showing us the various spaces that were available and what would work for our specific needs and our budget. We were quite specific in our requirements and it took some time to find the right office but we got there in the end. Mark then helped negotiate the heads of agreement and terms for our lease, using their vast knowledge of the industry. The service certainly saved us valuable time but the industry knowledge was for us the greatest value. I would recommend this service to anyone looking to find new office space.”
Nikki BeaumontFounder and CEO, Beaumont Consulting
“Steensen Varming chose TRS to represent them for its property searches for its Sydney and Canberra studios. We interviewed and sought proposals from several providers of tenant services, from global real estate advisors to smaller national tenant representatives. At this stage TRS stood out from the rest for their market knowledge, independence, transparency in relation to costs, and the services they would provide. They were able to provide multiple personal references from credible tenants large and small. We were not disappointed with the service and their performance in every aspect exceeded expectations. Mark Lockwood’s market knowledge is outstanding. His experience and skills combined and applied to our search resulted in positive outcomes for our business. We happily renewed our lease for our Sydney studio at 9 Castlereagh Street, the savings made, more than covering TRS’s fee and moved into beautiful new offices at 17 Moore Street in Canberra. I would personally recommend Mark and the team at TRS and would not consider another move without their advice.”
Grainne McCormackFormerly Chief Operating Officer, Steensen Varming (currently at Taylor Thomson Whitting)
“Robert and TRS were of great assistance in our office relocation process. We hit a hurdle in our office move when the landlord we had signed a heads of agreement with pulled out of that deal. TRS immediately re-ran the whole search process for us, and found us an even better solution at a comparable cost, in a very tight time-frame and market.”
Mark JohnstonFormerly Founder and Executive Chairman, Investment Trends (currently with Longreef Yachts)
“In my experience TRS delivers a highly valuable and cost effective service – They are the recognised experts when it comes to either renegotiating your lease or finding new space for your enterprise. I found the team to be highly knowledgeable, personable, efficient and professional. They worked hard to understand our needs & deliver the best possible outcome. I would have no hesitation in recommending the services of TRS to any business looking to manage the risk around their lease negotiation process.”
Noel McDermottRegional Managing Director, IQPC Digital
“TRS demonstrated a good understanding of our business challenges which, coupled with their effective negotiation, has provided a large cost saving for our business. This transition was a streamlined process, in which we had excellent visibility of the market.”
Claudio SaitaFormerly Deputy Chief Executive Officer & Executive Director, Tokio Marine (currently with Canopius Group)
“We selected TRS due to their independence, having a fixed price contract & for listening & understanding our requirements. They were knowledgeable, friendly, professional & provided excellent advice. Most importantly TRS negotiated the rent & rental incentives that went WAY above & beyond our expectations.”
Pene LovettFormerly Chief Operating Officer, Financial Planning Association of Australia (currently with Australian Orthopedics Association)
“ I am a specialists recruitment consultant – what I am not, is a specialist in the property market though, which meant I needed to go out into the property market place and access some expertise. So I decided to find expertise with TRS. I definitely wanted to have somebody who was independent in the market place. TRS provided us with two services; Transaction Management, and Fit-out advisory.
The transaction management process involved going to market, after which TRS provided a shortlist of properties for us. We had a look at these and they negotiated the lease for us.
TRS alerted us to different questions that we needed to ask ourselves in selecting a property that we otherwise might not have. That allowed us to see value in the service than we would have seen if we had not engaged in the first place.
In terms of the negotiation we saved money!
During the fit-out advisory, TRS engaged the contractor and ensured that the project was smoothly managed. We were engaged along the way, with TRS being completely aware of our project throughout. When you have been well guided by TRS in finding your property and need fit-out advisory without the hassle, make sure you engage TRS.
I would recommend TRS to my associates and anybody who is in business and who is not a specialists in property and needs to find a new office location.”
Mark SmithDirector, people2people
“We are very pleased with the professional level of services you and TRS have provided Sherpa Consulting. You provided us with great assistance throughout the process, in a manner that caused no disruption to our daily work. You demonstrated great care in your project management and attention to our needs during the several phases of the search for a new location: identifying locations, coordinating inspections, shortlisting buildings, providing financial reporting and negotiating. I am very pleased that we have been able to reach a decision in the time frame we had set out, and obtain a new lease with our current landlord that was very well negotiated. We will have no hesitation in recommending you company.”
Hélène de VriesBusiness Management System Manager, Sherpa Consulting
“We would like to extend our thanks to your firm for your hard work in meeting our scope and leading our negotiations to a favourable outcome. We were very impressed with your independent service model focused on avoiding conflicts, your responsiveness, commitment and loyalty to achieve our desired outcome.
We have no qualms in recommending Tenant Representation Services to potential clients endeavouring to look for commercial space.”
Eugene SnymanRegional Head for Australia & New Zealand, Cambridge Associates
“TRS were a great help in what would have been a very stressful time.
TRS assisted Australian Eggs to find our new premises, negotiate the lease and source a design and fit-out contractor. We are delighted with our new improved offices and the location.
The best thing was having to deal only with TRS and not the myriad of real-estate agents and fitout companies that continuously called and emailed from a year out of our lease renewal. The helpful TRS consultants knew all the ins and out of commercial leasing, the traps to avoid and the right people to speak with.
I have no hesitation of recommending TRS to any business with a pending terminating lease.”
Sue HardwickFormerly Finance & Corporate Services Manager, Australian Eggs
“TRS provided a thorough & structured approach to our property needs analysis and assessment. The team were professional, worked efficiently and communicated clearly with myself and the team throughout the process. The end result exceeded our expectations.”
Lauren YabsleyFinance Director, South Asia & Oceania, SMA Solar Technology
“We were happy with the independence and transparency of TRS’ service. They provided us with high quality, efficient support throughout the project and worked hard to secure a deal that beat the market.”
Lisa HealyProject Manager, Dome Gold Mines
“Thanks to TRS’ invaluable negotiation and assistance, we were able to complete the project on time. I must congratulate TRS on their impressive insight of the market. I will refer their great performance to other Japanese companies in Sydney.”
Masayoshi SekinoFormerly General Manager- Finance, JX Nippon Oil & Energy
“TRS were simply fantastic to deal with. Highly professional and thorough, they educated us on the leasing market and provided excellent counsel. We have ended up with a superb set of offices, in the right part of town. We highly recommend TRS and would certainly use them again for our next move.”
Patrick MullinsFormerly Head of Product, XTB
“When our office was being demolished we were given 6 months’ notice to vacate and found ourselves in a highly competitive market place. We requested TRS manage our search and negotiation for new space and they gave us a competitive edge in securing a fantastic new office space that ticked all the boxes in the brief we gave them.”