We have used TRS on several occasions over the years and more recently in 2019 to assist with relocating our Sydney CBD based office.
We have always found TRS (in particular, Mark and Conor) to be a valuable asset during an office relocation project. We found them to be professional and ethical at all times and very responsive to our leasing needs. Having this personalised approach made the relocation exercise much easier for us and the regular meetings that we had to discuss our requirements and options made the process seamless and efficient.
TRS were also able to provide valuable support and direction with our fitout requirements for our new office and even went above and beyond to assist us with negotiations relating to our make-good obligations for our old office which resulted in substantial savings for our business.
I would not hesitate in recommending TRS to assist with commercial leasing property needs and can comfortably say from personal experience that they will go above and beyond for their clients.
John HallalGeneral Manager, AEGON Insights
“PIMCO engaged TRS to help us navigate the complex process of locating and building our firm’s new home. The end result was terrific with TRS being with us through the entire process looking out for our best interests. They know what they are doing and this delivered exceptional results for us.”
Adrian StewartExecutive Vice President, Australia and New Zealand
“TRS were a great help with our lease negotiations. Their expert advice and guidance were invaluable. A big thank you to Conor Whiting and Mark Lockwood for their support on this project.”
Tim SleepManaging Director, Odgers Berndtson
“TRS successfully helped with our lease negotiations, taking into account our unique requirements and demonstrating superior market knowledge. We are very happy with the outcome and would recommend TRS.”
Chris OliverContract Pharmaceutical Services Australia
“TRS used their extensive market knowledge to make the negotiation of our new lease as straightforward as possible in challenging circumstances. We are happy with the project led by Conor Whiting and would recommend TRS”
Tony WightmanOperations Manager, Wrays
“TRS successfully assisted with our lease negotiations in Sydney. The process was straightforward, saving us time and money. They used their independence and expertise to negotiate our lease renewal. We are happy with the outcome and would recommend TRS.”
John StevensonFinancial Controller, Mortgage Choice
“TRS worked with Incitec Pivot Limited (IPL) on our Melbourne headquarter office lease negotiation, which provided savings on current costs over a five year term. The deal was the result of great collaboration across both our teams. I would like to particularly thank Mark Lockwood for his efforts, guidance and commercial negotiations. It has been a pleasure working with such a professional and experienced team at TRS.”
Darren TaylorGroup Property Portfolio Manager, Incitec Pivot Limited
“TRS has collaborated with Chandler Macleod over many years providing highly professional advice and outcomes for our property portfolio nationally. Their independent knowledge of the property market has been critical to the successful results achieved for our business and we looking forward to our ongoing partnership with TRS for the future.”
Julie KaleelGroup Property Services Manager, Chandler Macleod
“Qudos Bank engaged TRS to help navigate the complex process of finding suitable premises for our Sydney operations. TRS guided us through the entire process, ensuring our business needs were met both now and for the future. Their skillful negotiations delivered great terms and conditions for our business and provided us with a brand new HQ we’re very proud of.”
Luke TsafisManager Wealth Management & Superannuation, Qudos Bank
“Having never had to deal with an office relocation before I was daunted by the prospect. I needn’t have worried. TRS, took all the hassle out of what is a stressful process. All our dealings with TRS were conducted in a consummately professional manner which managed to be informal and friendly at the same time. I would have no hesitation in recommending the services of TRS to anyone looking at an office move.”
Arthur BurtExecutive General Manager Member Growth, Institute of Public Accountants
“We chose TRS because lease negotiations is not our area of expertise. When we looked in the marketplace, TRS provided a very independent model and we were certain that we would actually attain advice that was totally neutral.
Additionally, we were impressed with the presentation that outlined the transparency of their process and their financial summaries that would allow us to evaluate each of the properties.
TRS provided both Transaction management and fit-out advisory for Russell Investments. With the Transaction Management, they helped us clarify the space we needed now, but also for the future space we required for a considerable time period. They also identified all the properties available in the market place, which enabled us to go and conduct site visits.
One of the things we really liked about TRS was the transparency of the process and their OPEX software, which enabled us to make clear evaluations of each property options.
TRS were always there and they were present whenever we needed them and provided support throughout the project.”
Jacqueline WaldhausenDirector Finance Asia Pacific, Russell Investments
“…We found TRS to be extremely cost-effective and we benefited from their great deal of experience, strong knowledge of the Sydney market and overall professionalism. The 12 month combined exercise resulted in a beautiful new office for us that all of the staff enjoy. I would recommend TRS to any tenants.”
Peter LynnChief Operating Officer, Nikko Asset Management
“We selected TRS because of their independence. That was the major element for us, we wanted someone representing us who didn’t represent landlords. We needed some advice on our Melbourne office and the renegotiation of our terms in Victoria. I had heard of TRS through a contact, and for me a critical issue was their independence. This meant they were able to represent us and not be troubled by their relationship with landlords. They found us a great building, and deal in terms of incentive; they negotiated everything for us. I have been impressed with every aspect of their operation and their dealings with me, and I cannot speak highly enough of them. I believe it is important to give some independent advice which is what TRS offers; they are not being bullied around by Landlords or Property Companies.”
Peter TurkFormer Managing Partner, Turks Legal
“We selected TRS because they would provide [ACCO] with an independent appraisal of suitable greenfield sites. In doing so they worked hard for [Acco] and successfully negotiated great terms and conditions for our business to receive a brand new purpose built facility.”
Steve ColemanChief Financial Officer, ACCO Brands
“TRS assisted AusPayNet in its search for new offices, enabling us to secure fantastic new premises at a market competitive rate. They also provided us with fit-out advisory services, arranging a beauty parade of potential partners, and managing the design and construct phase through to a really successful outcome, while saving us time and money.”
Andy WhiteChief Operating Officer, Australian Payments Network
“We engaged TRS after spending some time looking at the property market ourselves. We were immediately struck by the knowledge and professionalism of TRS. TRS identified properties that met our requirements and then shepherded us through the complex task of securing the premises on the best commercial deal.”
Jim ArmstrongManaging Director, BA Insurance Systems
“TRS has negotiated our new offices in Brisbane, Sydney, Melbourne, Canberra and Adelaide. To date we have been more than satisfied with TRS – their market knowledge, ability to negotiate in different states and general overall generated savings.”
Mark NielsenChief Executive Officer of Asia Pacific, Talent International
“TRS’s independence was important to us; there are a lot of people in the market who are tied with the various agents or building owners.”
Steve SampsonGeneral Manager, Hunt & Hunt Lawyers
“We used the services of TRS for our move to new office space this year. We worked primarily with Mark Lockwood who was very knowledgeable about the Sydney market and spent many hours walking around the streets of Sydney showing us the various spaces that were available and what would work for our specific needs and our budget. We were quite specific in our requirements and it took some time to find the right office but we got there in the end. Mark then helped negotiate the heads of agreement and terms for our lease, using their vast knowledge of the industry. The service certainly saved us valuable time but the industry knowledge was for us the greatest value. I would recommend this service to anyone looking to find new office space.”
Nikki BeaumontFounder and CEO, Beaumont Consulting
“We value the assistance TRS provided in locating and selecting alternative premises that met our specifications, while organising a variety of design alternatives for our premises redevelopment. This is AOA’s second collaboration with TRS. We continue to hold TRS in high regard & happily recommend them.”
Adrian CosenzaChief Executive Officer, Australian Orthopaedic Association (AOA)
“Our principal concern during lease negotiations was to use an Independent tenant representation company to have sole interest of Lufthansa as the tenant in mind. We chose TRS and they delivered an exceptional level of service. We strongly recommend TRS services to any company who has professionalism, independence and saving of time and money on their priority list.”
Miriam CogarManager Finance, Business Services & HR in Australia & New Zealand, Lufthansa German Airlines
“Steensen Varming chose TRS to represent them for its property searches for its Sydney and Canberra studios. We interviewed and sought proposals from several providers of tenant services, from global real estate advisors to smaller national tenant representatives. At this stage TRS stood out from the rest for their market knowledge, independence, transparency in relation to costs, and the services they would provide. They were able to provide multiple personal references from credible tenants large and small. We were not disappointed with the service and their performance in every aspect exceeded expectations. Mark Lockwood’s market knowledge is outstanding. His experience and skills combined and applied to our search resulted in positive outcomes for our business. We happily renewed our lease for our Sydney studio at 9 Castlereagh Street, the savings made, more than covering TRS’s fee and moved into beautiful new offices at 17 Moore Street in Canberra. I would personally recommend Mark and the team at TRS and would not consider another move without their advice.”
Grainne McCormackChief Operating Officer, Steensen Varming
“Robert and TRS were of great assistance in our office relocation process. We hit a hurdle in our office move when the landlord we had signed a heads of agreement with pulled out of that deal. TRS immediately re-ran the whole search process for us, and found us an even better solution at a comparable cost, in a very tight time-frame and market.”
Mark JohnstonFounder and Executive Chairman, Investment Trends
“In my experience TRS delivers a highly valuable and cost effective service – They are the recognised experts when it comes to either renegotiating your lease or finding new space for your enterprise. I found the team to be highly knowledgeable, personable, efficient and professional. They worked hard to understand our needs & deliver the best possible outcome. I would have no hesitation in recommending the services of TRS to any business looking to manage the risk around their lease negotiation process.”
Noel McDermottRegional Managing Director, IQPC
“TRS demonstrated a good understanding of our business challenges which, coupled with their effective negotiation, has provided a large cost saving for our business. This transition was a streamlined process, in which we had excellent visibility of the market.”
Claudio SaitaDeputy Chief Executive Officer & Executive Director, Tokio Marine
“We selected TRS due to their independence, having a fixed price contract & for listening & understanding our requirements. They were knowledgeable, friendly, professional & provided excellent advice. Most importantly TRS negotiated the rent & rental incentives that went WAY above & beyond our expectations.”
Pene LovettChief Operating Officer, Financial Planning Association of Australia
“ I am a specialists recruitment consultant – what I am not, is a specialist in the property market though, which meant I needed to go out into the property market place and access some expertise. So I decided to find expertise with TRS. I definitely wanted to have somebody who was independent in the market place. TRS provided us with two services; Transaction Management, and Fit-out advisory.
The transaction management process involved going to market, after which TRS provided a shortlist of properties for us. We had a look at these and they negotiated the lease for us.
TRS alerted us to different questions that we needed to ask ourselves in selecting a property that we otherwise might not have. That allowed us to see value in the service than we would have seen if we had not engaged in the first place.
In terms of the negotiation we saved money!
During the fit-out advisory, TRS engaged the contractor and ensured that the project was smoothly managed. We were engaged along the way, with TRS being completely aware of our project throughout. When you have been well guided by TRS in finding your property and need fit-out advisory without the hassle, make sure you engage TRS.
I would recommend TRS to my associates and anybody who is in business and who is not a specialists in property and needs to find a new office location.”
Mark SmithDirector, people2people
“We are very pleased with the professional level of services you and TRS have provided Sherpa Consulting. You provided us with great assistance throughout the process, in a manner that caused no disruption to our daily work. You demonstrated great care in your project management and attention to our needs during the several phases of the search for a new location: identifying locations, coordinating inspections, shortlisting buildings, providing financial reporting and negotiating. I am very pleased that we have been able to reach a decision in the time frame we had set out, and obtain a new lease with our current landlord that was very well negotiated. We will have no hesitation in recommending you company.”
Hélène de VriesProject Manager, Sherpa Consulting
“We would like to extend our thanks to your firm for your hard work in meeting our scope and leading our negotiations to a favourable outcome. We were very impressed with your independent service model focused on avoiding conflicts, your responsiveness, commitment and loyalty to achieve our desired outcome.
We have no qualms in recommending Tenant Representation Services to potential clients endeavouring to look for commercial space.”
Eugene SynmanManaging Director, Cambridge Associates
“TRS were a great help in what would have been a very stressful time.
TRS assisted Australian Eggs to find our new premises, negotiate the lease and source a design and fit-out contractor. We are delighted with our new improved offices and the location.
The best thing was having to deal only with TRS and not the myriad of real-estate agents and fitout companies that continuously called and emailed from a year out of our lease renewal. The helpful TRS consultants knew all the ins and out of commercial leasing, the traps to avoid and the right people to speak with.
I have no hesitation of recommending TRS to any business with a pending terminating lease.”
Sue HardwickFinance & Corporate Services Manager, Australian Eggs
“TRS provided a thorough & structured approach to our property needs analysis and assessment. The team were professional, worked efficiently and communicated clearly with myself and the team throughout the process. The end result exceeded our expectations.”
Lauren YabsleyFinance Director, South Asia & Oceania, SMA Solar Technology
“When it was time to embark on our lease negotiations I decided to go with TRS for three main reasons. First and foremost, they were the only true independent provider, which was so important because I always felt like they were working for ME, with only our best interests in mind. Secondly, they were clearly the most knowledgeable and well researched group during our tender process, and thirdly, because they were completely competitive and transparent as far as outlays were concerned. As a NFP price was a concern, but making the right decision for our future was even more imperative! I wasn’t disappointed at all in their service. We ended up staying put, but TRS extracted a saving that was far in excess of their fee. I would absolutely recommend them to others, and will undoubtedly use them again myself.”
Megan MottoChief Executive Officer, Consult Australia
“We were happy with the independence and transparency of TRS’ service. They provided us with high quality, efficient support throughout the project and worked hard to secure a deal that beat the market.”
Lisa HealyProject Manager, Dome Gold Mines
“TRS provided an assurance and consistency that made the tense and dynamic process of relocation much easier to navigate. Working with the team, TRS made sure we were advocated for with suppliers, and provided much-needed expertise in terms of budgets and deadlines. Their guarantees made for a professional customer relationship that has continued well beyond the process itself.”
Brodie PaparellaExecutive Assistant & Office Manager, Karrikins Group
“We fell upon TRS through a recommendation from another business associate. They made negotiating with the building owners an absolute breeze and delivered us an outcome we simply couldn’t have generated on our own. What’s more, their skilful negotiation delivered significant savings – easily covering their fees and then some. Using them is simply a no-brainer.”
Mark TimminsManaging Partner, UDKU
“Thanks to TRS’ invaluable negotiation and assistance, we were able to complete the project on time. I must congratulate TRS on their impressive insight of the market. I will refer their great performance to other Japanese companies in Sydney.”
Masayoshi SekinoGeneral Manager- Finance, JX Nippon Oil & Energy
“TRS were simply fantastic to deal with. Highly professional and thorough, they educated us on the leasing market and provided excellent counsel. We have ended up with a superb set of offices, in the right part of town. We highly recommend TRS and would certainly use them again for our next move.”
Patrick MullinsHead of Product, XTB
“From the very start it was clear to us TRS had no other agenda than to provide us with the best independent information to allow us to make an informed decision regarding our tenancy negotiations. We received timely and succinct communications regarding the latest developments and opportunities and were shown a professionalism and commitment that exceeded our expectations.”
Bob KennedyHead of Finance, Logistics, IT & Administration, William Grant & Sons Australia
“When our office was being demolished we were given 6 months’ notice to vacate and found ourselves in a highly competitive market place. We requested TRS manage our search and negotiation for new space and they gave us a competitive edge in securing a fantastic new office space that ticked all the boxes in the brief we gave them.”